At Sperre Transfer, we want your journey to be simple, reliable and clearly organised from the moment you book.
All transfers are pre-booked and carried out by professional, licensed local transport partners.
When requesting or booking a transfer, please provide:
Please check that all information is correct before confirming your booking.
Your transfer is only considered confirmed once you have received a booking confirmation.
We understand that travel plans can change.
Changes or cancellations should normally be communicated at least 24 hours before the scheduled pickup time.
Cancellations or customer-requested changes made less than 24 hours before pickup may be non-refundable.
If incorrect information has been supplied when booking, such as the wrong date, pickup location or flight details, the customer may be responsible for any resulting costs.
If the passenger does not attend the agreed pickup and has not contacted us or the transport provider, the booking may be considered a no-show.
No-show bookings are non-refundable.
If your flight is delayed but still arrives on the same day, the transport provider will normally adjust the pickup according to the updated flight information.
Please make sure that the correct flight number is provided when booking.
If your airline cancels your flight and moves it to another day, please contact us as soon as possible.
Where sufficient notice is provided, we will do our best to move your transfer to the new arrival date, subject to vehicle and driver availability.
If the change occurs at short notice after a vehicle and driver have already been reserved, the original transfer may be non-refundable and a new booking may be required.
Please tell us when booking if you require:
Special requirements are subject to availability and must be confirmed in advance.
Sperre Transfer is working to provide suitable transport options for passengers with reduced mobility.
If you or someone travelling with you uses a wheelchair or requires additional assistance, please contact us before booking so that we can arrange a suitable vehicle and transport provider.
Wheelchair-accessible transport must be specifically confirmed in advance.
Sperre Transfer arranges pre-booked transportation through selected professional local transport providers.
The actual transportation is carried out by the confirmed transport provider using appropriately licensed vehicles and drivers.
This allows us to offer transportation across a wider geographical area and for different passenger and vehicle requirements.
If you are unsure about anything before booking, please contact us.
We would rather clarify your requirements before the journey than leave anything to chance.